Contact Us

At ChicStride, we're dedicated to assisting with all your kitchenware inquiries, from premium cookware selections to order support. Our culinary specialists are available to provide guidance on product features, care instructions, or any other kitchen-related questions. Please allow up to 2 business days for us to respond to your message as we carefully address each inquiry.

Email: service@chicstride.shop

Business Address:

Business Hours: Monday through Friday, 8:30 AM - 6:00 PM (EST)

Our kitchenware experts can help with order tracking (please note processing may take 3-5 business days before shipment), product recommendations for your cooking needs, or warranty information. For returns, we offer a 21-day window from delivery date to initiate the process - simply contact us with your order details and reason for return. We'll guide you through each step to ensure your satisfaction with our premium kitchen solutions.

Thank you for selecting ChicStride for your culinary needs. We're committed to enhancing your cooking experience with our high-quality kitchenware and look forward to being your trusted partner in the kitchen!